Tell Me Something Good About Retail
Tell Me Something Good About Retail

Episode · 2 years ago

Richard Shapiro on Creating Human Connection [Episode 409]

ABOUT THIS EPISODE

This episode is devoted to fostering repeat business. Learn how to create great customer relationships on this episode of Tell Me Something Good About Retail. 

 

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Key Links

 

 

----- Eight steps to guarantee repeat business

Learn the emotional components of customer retention

 

Are your salespeople Welcomers or Hostiles?

Four categories that can differentiate your workforce

 

Provide your customers with a great experience

Mastery of client communication is the first step

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More details at: 

https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection

 

Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old 

Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

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