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Bob Phibbs, the Retail Doctor, sat down at Netsuite18 with Hammitt Handbags' Chief Cheerleader Tony Drockton to learn what it takes to be a successful small business in retail in 2018.

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Episode · 4 years ago

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Episode · 4 years ago

Tony Drockton of Hammit Handbags On The Impact of Knowing Your Customer [Episode 101]

ABOUT THIS EPISODE

Bob Phibbs, the Retail Doctor, sat down at Netsuite18 with Hammitt Handbags' Chief Cheerleader Tony Drockton to learn what it takes to be a successful small business in retail in 2018.

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Episodes (104)

Episode · 4 years ago

Roberta Bonoff of Creative Kidstuff Says Everything Is Just A Conversation [Episode 104]

Roberta Bonoff, CEO of Creative Kidstuff in Minneapolis shares her experiences of being in retail for 30 years, why tasks often get priority over selling, how they started their own TV show, what customers care about and more.

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Episode · 4 years ago

Brian Travilla of Petco On Secrets To Managing Retail Employees [Episode 103]

Brian Travilla, Regional & District Leader at PetCo shares how to have those uncomfortable conversations about attitude, what works to get employees to succeed and his trajectory from working at Montgomery Ward when he was in high school to being responsible for about 1000 associates. He joined me from his office in Chicago.

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Episode · 4 years ago

Deanna Renda of Naples Soap Co. On The Tenacity of an Entrepreneur [Episode 102]

Deanna Renda, the Founder of Naples Soap Company to talk about how she started from humble beginnings as a nurse and trying to solve her child's skincare problem to building her network of 11 stores throughout Florida.

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Episode · 4 years ago

Tony Drockton of Hammit Handbags On The Impact of Knowing Your Customer [Episode 101]

Bob Phibbs, the Retail Doctor, sat down at Netsuite18 with Hammitt Handbags' Chief Cheerleader Tony Drockton to learn what it takes to be a successful small business in retail in 2018.

Play Download

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Episode · 4 years ago

Tony Drockton of Hammit Handbags On The Impact of Knowing Your Customer [Episode 101]

ABOUT THIS EPISODE

In-Stream Audio Search

Episodes (104)